How to Write a Character Reference

Whether you’re writing a character reference for a friend, colleague, or former employee, getting it right can make a big difference. A well-written reference can help someone secure a job, apply for a rental property, or support them in a legal matter. But if you’ve never written one before, it can feel a bit overwhelming.

In this guide, I’ll walk you through everything you need to know about writing an effective character reference, including structure, tone, and what to include (and avoid).

What Is a Character Reference?

A character (or personal) reference is a letter that vouches for a person’s qualities, values, and personal attributes. Unlike a professional reference, which focuses on professional skills and work experience, a character reference highlights someone’s integrity, reliability, and personal strengths. For more information on the differences between character references and professional references, check out this Indeed article here: Personal vs. Professional References: What's the Difference? | Indeed.com

Character references are commonly used for:

  • Job applications

  • Rental applications

  • Legal proceedings

  • University or scholarship applications

  • Volunteering roles

Who Should Write a Character Reference?

A character reference should come from someone who knows the individual well and can speak positively about their personality and behaviour. This could be:

  • A friend

  • A mentor

  • A community leader (e.g. a religious leader, sports coach, or volunteer coordinator)

  • A teacher or lecturer

  • A long-term colleague or manager

It’s best to avoid close family members (e.g. parents, siblings, or spouses) as they may not be seen as objective.

How to Structure a Character Reference

A strong character reference should follow a clear structure to ensure it’s professional and easy to read.

1. Start with a Professional Format

While a character reference is less formal than a business letter, it should still have a professional layout. Include:

  • Your Name

  • Your Contact Details (phone number and email)

  • Date

  • Recipient’s Name (if known)

  • Recipient’s Organisation (if applicable)

2. Introduce Yourself

In the opening paragraph, explain who you are, how you know the person, and how long you’ve known them. This helps establish credibility.

Example:
‘I am writing this reference for [Name], whom I have known for over five years as a colleague at our workplace, [Company Name]. During this time, I have had the opportunity to see [Name] demonstrate exceptional dedication, integrity, and compassion.’

3. Highlight Key Qualities and Attributes

The body of your letter should focus on the person’s positive traits. Consider their:

  • Reliability and trustworthiness

  • Work ethic and attitude

  • Communication and interpersonal skills

  • Honesty and integrity

  • Ability to overcome challenges

Provide specific examples to support your claims.

Example:
‘During our time working together, [Name] consistently went above and beyond, organising office events and mentoring junior team members. Their ability to stay calm under pressure and resolve conflicts with empathy has made them a valued member of our organisation.’

4. Address the Purpose of the Reference

If the reference is for a job, mention why the person would be an asset to an employer. If it’s for a rental application, highlight their responsibility and reliability as a tenant.

Example (for a job reference):
‘I have no doubt that [Name] would be an excellent addition to any team. Their strong work ethic, attention to detail, and ability to collaborate make them an ideal candidate for the role.’

Example (for a rental application):
‘[Name] has always been respectful, responsible, and financially reliable. They maintained their previous rental property in excellent condition and always paid rent on time.’

5. Conclude with a Strong Endorsement

Wrap up your letter by reaffirming your support for the individual. Offer to provide further information if needed.

Example:
‘I highly recommend [Name] without hesitation. They are a person of outstanding character, and I am confident they will excel in this opportunity. Please feel free to contact me if you require any further details.’

6. Sign Off Professionally

End with:

  • ‘Kind regards’ or a similar professional sign off

  • Your full name

  • Your position (if applicable)

Common Mistakes to Avoid

  • Being too vague: Provide real examples instead of just saying someone is ‘kind’ or ‘hardworking.’

  • Making it too long: Keep it concise - aim for just one page.

  • Using overly emotional language: Keep it professional and balanced.

  • Exaggerating or lying: Be honest in your assessment.

  • Forgetting contact details: Make it easy for the recipient to reach you if needed.

Writing a character reference doesn’t have to be difficult. By following this structure and including genuine examples, you can create an impactful letter that helps someone put their best foot forward.

If you’re still unsure or need guidance, contact TLW Resume Services for support. Get in Touch with Us - TLW Resume Services — TLW Resume Services.

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